Subscription Policy

This Subscription Policy applies to subscription purchases made directly through the Cerebraceuticals website.

Cerebraceuticals subscriptions are intended to make ongoing wellness routines more convenient by providing recurring product delivery according to the subscription frequency selected at checkout or managed through the customer account portal.

By purchasing a subscription product, you authorize Cerebraceuticals and its payment providers to charge your selected payment method on a recurring basis according to the subscription terms shown at checkout and managed through your account.

Customers may enroll in a subscription by selecting a subscription purchase option on an eligible product page or during checkout.

Subscription details may include:

• Product selected
• Quantity selected
• Delivery frequency
• Subscription price
• Applicable discount, if offered
• Renewal schedule
• Billing method
• Shipping address
• Cancellation and management options

Customers are responsible for reviewing subscription details before completing checkout.

When you purchase a subscription, you authorize recurring charges to the payment method provided at checkout.

Recurring charges will continue according to your selected subscription schedule until the subscription is skipped, paused, modified, canceled, expired, or otherwise ended according to this policy and the subscription platform’s available settings.

The amount charged may include the product price, applicable subscription discount, taxes, shipping charges, and any other fees shown at checkout or applicable to the recurring order.

Subscription delivery frequency is selected at checkout or managed through the customer account portal when available.

Available delivery frequencies may vary by product, inventory status, subscription platform settings, promotional offers, or fulfillment requirements.

Common subscription intervals may include monthly delivery or other recurring schedules offered on the website.

Customers are responsible for choosing a delivery frequency that matches their intended product use and household needs.

Subscription pricing, discounts, promotional offers, and delivery benefits may vary by product and may change over time.

If a subscription discount is offered, it will be shown on the product page, subscription selector, checkout page, or account portal where applicable.

Cerebraceuticals reserves the right to modify subscription pricing, discount structures, free shipping thresholds, promotional offers, or subscription availability. If required by applicable law or platform rules, customers may receive notice before certain material changes take effect.

Subscription orders renew according to the billing and delivery schedule associated with the subscription.

Customers may receive reminder emails or notifications before a subscription renewal when supported by the subscription platform or required by law. However, customers remain responsible for tracking their subscription schedule and making changes before the next billing date.

To avoid a future charge, subscription changes must be completed before the next renewal is processed.

Customers may manage eligible subscriptions through the customer account portal or subscription management link provided by Cerebraceuticals or its subscription platform.

Available actions may include:

• Viewing active subscriptions
• Updating delivery frequency
• Updating product quantity
• Updating shipping address
• Updating payment method
• Skipping a shipment
• Pausing a subscription
• Resuming a subscription
• Canceling a subscription
• Viewing upcoming renewal dates

Available management options may vary depending on the subscription platform, product, order status, and timing of the request.

Customers may be able to skip an upcoming subscription shipment through the account portal before the next billing date.

Skipping a shipment applies only to the selected upcoming order and does not automatically cancel the subscription unless clearly stated.

After a skipped shipment, the subscription may resume on the next scheduled renewal date unless the customer pauses, modifies, or cancels the subscription.

Customers may be able to pause an eligible subscription through the account portal or by contacting customer support.

Pausing temporarily stops future subscription renewals according to the available subscription settings.

A paused subscription may resume automatically on a scheduled date or remain paused until reactivated, depending on the subscription platform settings shown to the customer.

Customers should review pause settings carefully before confirming changes.

Customers may be able to modify eligible subscriptions before the next renewal date.

Subscription modifications may include changes to:

• Product quantity
• Delivery frequency
• Shipping address
• Payment method
• Billing information
• Subscription status
• Product selection, where available

Changes must be submitted before the next billing date to apply to the upcoming order. Once an order has processed, changes may apply only to future subscription orders.

Customers may cancel eligible subscriptions through the customer account portal or by contacting customer support.

To avoid a future recurring charge, cancellation must be completed before the next billing date.

Canceling a subscription stops future recurring orders. It does not automatically cancel, refund, or stop shipment of an order that has already processed.

If a subscription order has already processed, the order may be reviewed under the Refund Policy or Shipping Policy, depending on order status.

Once a subscription order has processed, it may enter fulfillment quickly.

Cerebraceuticals cannot guarantee that a processed subscription order can be canceled, modified, rerouted, or stopped before shipment.

If an order has already shipped or entered fulfillment, it may need to be handled under the Refund Policy, Shipping Policy, or standard customer support review process.

If a recurring payment fails, the subscription platform or payment provider may attempt to process the payment again according to its retry schedule.

Customers may receive a notification requesting updated payment information.

If payment cannot be completed, the subscription order may be delayed, skipped, canceled, paused, or placed on hold.

Cerebraceuticals is not responsible for delays or missed shipments caused by expired cards, insufficient funds, payment declines, billing errors, failed authorization, or outdated payment information.

Customers are responsible for keeping payment information accurate and current.

Payment methods may be updated through the customer account portal, subscription management link, or other available checkout/account tools.

If payment information is not updated before renewal, the subscription may fail to process or may be delayed.

Customers are responsible for keeping shipping information accurate and current before the next subscription billing date.

Address changes made after an order has processed may not apply to that order.

Cerebraceuticals is not responsible for subscription shipments sent to an outdated, incorrect, incomplete, or undeliverable address provided by the customer.

If a subscription order ships to an incorrect address, refund or replacement eligibility may be reviewed under the Shipping Policy and Refund Policy.

Subscription fulfillment depends on product availability.

If a subscription product is out of stock, discontinued, delayed, reformulated, replaced, or otherwise unavailable, Cerebraceuticals may delay shipment, skip the affected order, cancel the subscription, offer a substitute where appropriate, or contact the customer with available options.

Subscription access does not guarantee permanent product availability, permanent pricing, or indefinite continuation of a specific formula, product name, product size, package design, or promotional offer.

Cerebraceuticals may update product formulas, packaging, serving sizes, product names, product availability, or product positioning over time.

If a product is replaced, updated, or transitioned to a newer version, subscription handling may vary depending on the product, inventory, platform settings, and customer communication needs.

Cerebraceuticals will make reasonable efforts to communicate material product changes when appropriate.

Recurring subscription orders may be subject to applicable taxes, shipping charges, handling fees, or other checkout-related charges.

These amounts may vary based on shipping address, tax rules, delivery method, carrier rates, promotional terms, or changes in applicable law.

The total amount charged for each recurring order may vary if taxes, shipping rates, discounts, or product pricing change.

Subscription promotions, discounts, free shipping offers, bundle offers, or limited-time incentives may be subject to specific terms and conditions.

Promotional subscription offers may be limited to certain products, purchase frequencies, order values, customer groups, geographic regions, or time periods.

Cerebraceuticals may modify or discontinue promotional offers at any time unless otherwise required by applicable law.

Subscription orders are subject to the Cerebraceuticals Refund Policy.

Canceling a subscription prevents future recurring charges but does not automatically refund orders that have already processed.

Refund eligibility for processed subscription orders may depend on order status, shipment status, product condition, timing of the request, and other factors described in the Refund Policy.

Opened dietary supplements are generally not eligible for return or refund unless the product arrived damaged, defective, incorrect, or another issue is approved after review.

Customers may need access to their customer account, email address, or subscription management link to manage active subscriptions.

Customers are responsible for maintaining access to the email address used for purchase and for keeping account credentials secure.

If you cannot access your account or subscription management link, please contact customer support for assistance.

Customers may receive transactional emails or SMS messages related to subscription activity, including order confirmations, upcoming renewals, payment issues, shipping updates, account changes, or cancellation confirmations.

Marketing emails or SMS messages are separate from transactional subscription communications and may be managed according to the Privacy Policy and applicable communication preferences.

Opting out of marketing messages does not prevent necessary transactional messages related to subscription billing, shipping, account activity, or customer support.

Unless a specific offer clearly states otherwise, Cerebraceuticals subscriptions are designed to be flexible and may be canceled before future renewal charges.

Some promotional offers, bundles, prepaid plans, or limited programs may have specific terms that differ from standard month-to-month subscription options. Those terms will be shown where applicable.

Cerebraceuticals reserves the right to cancel, suspend, or refuse subscription orders if we identify suspected fraud, payment abuse, discount misuse, excessive refund requests, repeated failed payments, reselling activity, or other behavior inconsistent with fair use of the subscription program.

Cerebraceuticals products are dietary supplements intended to support general wellness.

Subscriptions are intended for convenience and routine consistency. They are not a guarantee of any specific wellness result, medical outcome, or individual response.

Customers should consult a qualified healthcare professional before using dietary supplements, especially if pregnant, nursing, taking medications, managing a medical condition, sensitive to specific ingredients, or under medical supervision.

Statements made about Cerebraceuticals dietary supplements have not been evaluated by the Food and Drug Administration.

Cerebraceuticals products are not intended to diagnose, treat, cure, or prevent any disease.

Any language related to cognitive clarity, mood balance, relaxation, sleep quality, healthy aging, foundational wellness, or other structure/function support is intended to describe general wellness support only.

Cerebraceuticals may update this Subscription Policy from time to time to reflect changes in subscription services, billing systems, product availability, legal requirements, fulfillment practices, or business operations.

When updates are made, the revised Subscription Policy will be posted on this page with an updated “Last updated” date.

Continued use of subscriptions after updates are posted means you acknowledge the revised Subscription Policy.

If you have questions about this Subscription Policy, your recurring order, your billing schedule, cancellation, skipped shipments, failed payment, or account access, please contact Cerebraceuticals through the Contact page or at the customer support email address listed on the website.

Please include your order number, subscription email address, product name, and a brief description of the issue so customer support can review your request efficiently.